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  In today’s world, customers expect quick and effective responses from businesses. If they have to wait too long or get frustrated trying to reach someone, they might look for other options. This is why customer support plays a big role in keeping your customers happy and loyal. One of the best ways to improve customer support is by using  omnichannel chat . This approach allows businesses to connect with customers through different channels, like WhatsApp, Facebook Messenger, email, and live chat, all in one place. It makes communication smoother, faster, and more efficient. Let’s explore how omnichannel chat can help businesses in Egypt improve their customer support and build stronger connections with their customers. What Is Omnichannel Chat ? Omnichannel chat is a system that brings all communication channels together into a single platform. For example, instead of switching between WhatsApp, email, and social media to respond to customers, a business can handle ...

What are AI Agents ? An AI agent is a software entity designed to perceive its environment, reason logically, and take actions to achieve specific goals. It's like a digital assistant, but far more capable. Think of a chatbot answering customer queries, a self-driving car navigating roads, or a robot performing tasks in a warehouse. These are all examples of AI agents in action. Key Components of an AI Agents Perception: Sensor Model: Understanding sensory data. Perceptual Processing: Extracting meaningful information. Reasoning: Knowledge Base: Storing information for decision-making. Inference Engine: Drawing logical conclusions. Planning: Planning sequences of actions. Action: Actuator Model: Understanding how to control actuators. Action Execution: Executing actions based on decisions. Why AI Agents Matter for Businesses in Egypt AI agents are revolutionizing the way businesses operate in Egypt. By leveraging the power of artificial intelligence, businesses can achieve s...